MTA Customer Service

A Swiss tourist bought a 7-Day Unlimited MetroCard, but the machine did not dispense the card. Customer Service at 3 Stone Street said MTA has to do an investigation, and if error was confirmed, a US Dollar denominated check will be mailed to his Swiss address. Why not trust the tourist, and issue him another…

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Citizen enforcers law should be expanded, not banned. Councilman Gennaro is wrong!

New York City Administrative Code allows citizens to issue noise summons. (Title 24: Environmental Protection and Utilities, Chapter 2 Noise Control, Subchapter 8: Enforcement § 24-261 Citizen’s complaint). Councilman James Gennaro wants to ban it. The adjudication process needs to be clear. Rights of citizens to go against noise and other quality of life issues such…

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